Client Success Story

Emergency Management Plans on CD

Malcolm McKenzie, Municipal Emergency Resource Officer , City of Monash

A recent community risk management analysis for the City of Monash highlighted the importance of preparing communities for emergencies through a well-communicated emergency management plan. The City of Monash, like all local government authorities are required to produce and distribute emergency management plans to key staff and local agencies. These plans have traditionally been produced as ring-bound documents and were prone to be lost on shelves. The City contracted Spatial Vision to develop its new Emergency Management Plan in an interactive CD format to enhance dissemination of the Plan.

Spatial Vision worked closely with the City to design a web style interface that was familiar to users of the standard plan but enabled quick cross-references to be made between key information and maps. It was important that the interactive CD format be useable on low specification computers to cater for volunteer organisations. Spatial Vision produced the interactive CD in a searchable Adobe PDF format using freely available tools so that copies could be produced at minimal cost. The CD Plan is programmed so that the users receive a warning when the plan is out of date. The CD format enables the plan to be easily distributed, updated and re-issued.

Malcolm McKenzie, Municipal Emergency Resource Officer (MERO) for City of Monash said that “the CD version of the City of Monash’s Emergency Management Plan has significantly raised people’s interest in the plan and encouraged them to become familiar with its content. This is a great improvement over sending out folders with reams of pages that people are not likely to read.”

The City of Monash was recently been awarded the Australian Safer Community Award – Victoria in the Local Government category for their “Interactive Emergency Management Plan”. The Award was presented by the Minister for Police and Emergency Services, The Honourable André Haermeyer, in recognition of the significant contribution made by this innovative information product.  Figure 1: Accepting the Australian Safer Community Award - Victoria for the City of Monash

The Council has a requirement to make copies and updates of the plan available to in excess of 40 response and support agencies. Previously the plan was presented in an A4 binder and consisted of a significant amount of descriptive text, figures and maps. Distribution of updates was difficult as holders of these documents could misplace manuals or don’t necessarily follow appropriate document control procedures.

Malcolm said “Our Community Risk Management process has highlighted the importance of our community’s preparedness for emergencies through a well-communicated emergency management plan. With changes in technology the requirements of various agencies to access information can be diverse. It is important to provide information about emergencies via a range of media.” In recognising this, the City of Monash approached Spatial Vision to develop it’s Emergency Management Plan in an interactive format to enhance the way that information about the emergency management planning process was disseminated.

The CD Plan has given the Monash City Council and other agencies efficient access to information and helped to create a high level of awareness of the emergency management plan. The regional police command has loaded the interactive CD-ROM on their Intranet to make it broadly available to local police staff. The regional police command would normally receive 6 copies of the plan that may not have been easily found in an emergency situation.

The CD currently provides all the statutory information required of a Municipal Emergency Management Plan plus additional information identified as being required during response and recovery from emergencies. Further enhancements have been identified for the next version of the CD providing greater interaction between the user and the Plan.

Figure 2: The Map interface for the Monash EMP

Figure 3 : The maps include a variety of themes including aerial photography

Figure 4: City of Monash

The City of Monash has approximately 160,000 residents, and is in Melbourne’s fastest growing population corridor. Monash has some of Melbourne’s best known landmarks within its 82 square kilometres, including Monash University, the Monash Medical Centre, the Victorian Police Academy and Jells Park. Council manages 600 hectares of parks, gardens and reserves within its boundaries. The municipality has a varied landscape, with many hilly areas and several natural waterways and bushland areas. The City has experienced a variety of incidents usually associated with road traffic accidents, flooding or storm damage. In recent years, it has also experienced a light aircraft crash and a car bombing. Like all growing cities, the potential exists for major incidents to occur involving a significant sector of the community.

Figure 5: The City of Monash Municipal Emergency Management Plan

To date, the CD Plan has been used in emergency planning and training that will assist response to future incidents.

Malcolm McKenzie noted that “it has been recognised in the emergency management industry that the CD Plan sets a new industry standard in the provision and dissemination of emergency management information. As emergency management and planning is a key issue for local authorities, there is significant potential to see this concept used throughout Australia.”

For further details about the Monash Interactive Emergency Management Plan contact Malcolm McKenzie at the City of Monash on (03) 9518 3746 or Graeme Martin at Spatial Vision on (03) 9691 3000, e-mail graeme.martin@spatialvision.com.au

Copyright © Spatial Vision, Monday, 16-December-2002

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